Shipping Policy

Last updated: 02/09/2025

At ExcavatorLift, we aim to provide fast, reliable, and affordable shipping for all of our customers. This Shipping Policy explains how we process and deliver orders.

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1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

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2. Shipping Methods and Carriers

We work with trusted carriers such as UPS, FedEx, DHL, and USPS to ensure safe delivery.
The available shipping methods will be displayed at checkout.

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3. Shipping Costs

• Shipping costs are calculated at checkout based on order weight, size, and destination.
• From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

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4. Estimated Delivery Times

• Domestic (United States): 3–7 business days after processing
• International: 7–21 business days depending on location and customs clearance

Please note: Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

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5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment.

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6. International Shipping

• Customers are responsible for any customs duties, taxes, or import fees charged by their local government.
• We are not responsible for delays caused by customs.

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7. Delays and Issues

While we strive to deliver on time, ExcavatorLift is not liable for shipping delays caused by carriers or external factors. If your order is significantly delayed, please contact us for assistance.

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8. Contact Us

For questions about your order or shipping, please contact us:

ExcavatorLift
Email: support@excavatorlift.com
Phone: (917) 793-0569
Address: 2522 S Malt Ave, Commerce, CA 90040, United States